Program Levels & Curriculum

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Three program levels provide progressive learning opportunities and specific competencies appropriate for staff at all stages of their careers: 

1 - Associate Level

For direct services (front-line) staff

Learning Outcomes at this level will help participants understand and promotw "big picture" perspectives that support human services excellence. Learn more about the Associate Level.

2 - Intermediate Level 

For supervisors and new managers

Learning outcomes at this level will help participants support organizational excellence and services integration by managing responsibilities. Learn more about the Intermediate Level

3 - Advanced Level

For senior managers and organization leaders

Learning outcomes at this level will help participants lead organizational excellence through the lenses of integration and system management. Learn more about the Advanced Level.