Regional Municipality of York, Housing Services Coordinator #22344

Reporting to the Program Manager, Housing Programs, is responsible for providing client services to applicants, participants and landlords in rent subsidy and home repair programs, including providing program information; reviewing applications to ensure completeness of documentation; preparing eligibility assessments for review; preparing benefit assessments for eligible households; ensuring accurate data tracking and records maintenance; and maintaining databases and preparing summary and statistical reports.

Progressive. Collaborative. Accountable.

Draw on your passion. Shape our community. 

Progressive and collaborative, with a clear, long-term vision.  We value employees’ contributions and inspire excellence.  We are driven by a desire to help shape and serve the growing community in which we live and work. 

Housing Services Coordinator #22344

Community and Health Services Department

Housing Services Branch

Location: Newmarket, Ontario. This is a Union position.

Scheduled Weekly Hours: 35; Scheduled Shifts: 0830 - 1630

Temporary Full-Time, Approx. 9 months, Salary $31.75 - $34.50 per hour 

Reporting to the Program Manager, Housing Programs, is responsible for providing client services to applicants, participants and landlords in rent subsidy and home repair programs, including providing program information; reviewing applications to ensure completeness of documentation; preparing eligibility assessments for review; preparing benefit assessments for eligible households; ensuring accurate data tracking and records maintenance; and maintaining databases and preparing summary and statistical reports. 

Qualifications 

  • Successful completion of a Post-Secondary Diploma in Business Administration, Social Sciences or related field or approved equivalent combination of education and experience.
  • Minimum three (3) years’ experience in a social services, social housing, or related field, including administrative and financial responsibilities.
  • Knowledge of basic accounting principles and practices to process accounts payable and balance rental payments.
  • Knowledge of relevant legislation and program policies such as  such as Residential Tenancies Act, the Housing Services Act, and Regional program instructions.
  • Comprehensive knowledge of general office procedures including records management.
  • Mathematical and analytical skills to review and assess documentation and prepare calculations.
  • Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self-management, accountability, flexibility and adaptability.  
  • Excellent interpersonal, customer service, organization and time management skills, including oral and written communication skills. 
  • Demonstrated ability to assess household income and assets, including interpretation of Income tax Return information, and knowledge of income support programs such as Canada Pension, Old Age Security, Ontario Works and Ontario Disability Support Program.
  • Computer literacy utilizing MS Office software applications with proficiency using Word and Excel.
  • Ability to travel to off-site locations in a timely and efficient manner, as required.
  • Ability to work outside regular business hours, as required. 

Please apply on-lineby clicking here by May 9, 2018, quoting competition #22344. We thank all candidates for their interest, however, only those selected for an interview will be contacted via email or by telephone.