County of Lambton, General Manager, Social Services

The General Manager is the senior management position within the Social Services Division. The GM acts as a community leader for mandated activities and services within the scope of the Division’s portfolio. The position provides corporate leadership to the entire County through strategic planning, project initiatives, budgeting and overall service delivery planning and evaluation.

Job Number: J0518-0374
Job Title: General Manager, Social Services
Position Status: Full Time
Union: Non-Union
Division: Social Services
Facility: Lambton Shared Services Centre & County of Lambton Administration Building
City: Sarnia & Wyoming, Ontario, Canada
Number of Positions: 1
Hours of Work:
Monday to Friday, 8:30am to 4:30pm
Wage Rate: $85.69 - $99.94/Hour
Date Posted: May 22, 2018
Closing Date: June 3, 2018
Starting Date: June 25, 2018
 
The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 26 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

Position Overview
The General Manager is the senior management position within the Social Services Division. The GM acts as a community leader for mandated activities and services within the scope of the Division’s portfolio. The position provides corporate leadership to the entire County through strategic planning, project initiatives, budgeting and overall service delivery planning and evaluation. The incumbent builds external networks, alliances and partnerships to create vision and influence results that enhance the quality of life for citizens, communities and stakeholders in Lambton, ensuring compliance with relevant County of Lambton policy and procedures, legislation, and provincial directives. The position is responsible for overall management of program development, service delivery, planning and direction of the Ontario Works, Housing Services, and Social Planning and Children’s Services departments.

Duties and Responsibilities
Budget/Finance:

  • Provide input and finalize draft budget for the entire corporation, and make recommendations prior to release to County Council
  • Prepare divisional budget with input and assistance from departmental managers
  • Present divisional budget for review and consideration to the GM team
  • Present and defend divisional budget to County Council
  • Monitor divisional budget on monthly basis and address any issues with departmental managers

Planning/Evaluation:

  • Review overall program/service levels to evaluate effectiveness and efficiency of current levels of service within the Division specifically and the entire corporation generally
  • Make recommendations to Council on the level/type of services based on strategic corporate priorities, emerging trends, provincial mandates, local needs, statutory requirements, etc.

Human Resources Management:

  • Has ultimate authority for all employees within the Division
  • GM’s approve all new employee related County policies and procedures
  • Ensure HR policies and collective agreements are consistently applied across the Division
  • Coordinate and integrate Social Services Division with other County Divisions
  • Ensure departmental activities and direction are in accordance with County policies and strategic direction
  • Develop and review job descriptions for new positions and participate in all interviews for positions as required by the “two up rule”
  • Approve all job postings within the Division to ensure the decision to replace staff has been reviewed by the manager, and the opportunity to review and/or revise the department’s organizational structure has been considered
  • Act as a managerial review in the grievance procedure and as a member of the Labour Management team when required

Communication:

  • Ensure timely communication with members of the Social Services Division and with all other division GM’s regarding county-wide service delivery or initiatives
  • Prepare monthly Committee and Council reports with input of department managers
  • Attend monthly Committee and County Council meetings as a resource to provide information related to the Division’s activities
  • Speak/meet with the media, residents, special interest groups, Ministry representatives, local municipal representatives and members of the public to address specific concerns, respond to questions, and to provide information regarding County services

Policy/Procedure:

  • GM’s approve all County-wide policies/procedures
  • Ensure the integration of initiatives with those of other County Divisions/departments
  • Review and approve policies and procedures as they relate to the scope of the services delivered by the Division

Community Leadership:

  • Engagement of community stakeholders as they may relate to delivery of services and programmes offered by the Division and the County of Lambton as a whole, i.e. Ministry government officials, taxpayers, local government authorities, other groups and organizations with a broad county mandate

General:

  • Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed
  • Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

  • Direct Supervision: Manager, Housing Services, Manager, Social Planning and Children’s Services, Manager, Ontario Works, and Executive Assistant
  • Indirect Supervision: All other staff in the Division
  • Functional Authority: Provides direction, consultative services and advice on employee/technical issues and services to the corporation

Minimum Formal Education:

  • A University degree from an accredited post secondary school institution, or a combination of education and experience in a relevant discipline related to areas of service provision

Experience:

  • Related experience should be at the senior management level (3 years) in the municipal sector (10 years)
  • Comprehensive understanding of local government operations, financing, municipal legislation and regulations relative to County Council’s mandate
  • Excellent strategic planning, analytical, problem solving, investigative and report writing
  • Strong conceptual abilities as well as technical and interpersonal skills
  • Demonstrated experience in the administration of Social Services and related programs
  • Strong knowledge of Ontario Works Act and Regulations, Ontario Disability Support Program, Social Housing and related programs, community agencies, provincial and federal labour statutes Demonstrated experience in managing the delivery & funding of Children's Services mandated under the Health Protection and Promotion Act and The Child Care and Early Years Act

A valid Ontario driver’s license and use of a vehicle.

Apply online at www.lambtononline.ca/jobs to Job# J0518-0374, no later than midnight on Sunday June 3rd, 2018.