City of Toronto, Housing Consultant

Housing Consultant will have responsibility for the effective/efficient administration of a portfolio of programs and projects related to Housing Stability ensuring the contractual, legal, financial and policy interests of the City.

Housing Consultant
Job Classification Title: HOUSING CONSULTANT
Requisition #: 2297535 X
Division: Shelter, Support & Housing Admin
Section: Housing Stability Services
Work Location: 121 BLOOR ST. EAST
Job Location: Canada-Ontario-Toronto
Job Stream: Policy, Planning & Research
Job Type: Perm/Temp, Full-Time
Temporary: Duration 12.0 Months
Salary/Rate: $100,773.40 - $118,409.20 / Year
Hours of Work: (bi-weekly) 70.00
Shift Information: Monday - Friday, 35 hours/week
Affiliation: Non-Union
Number of Positions Open: 2
Posting Date: 02-Feb-2018
Expiry Date: 16-Feb-2018

Job Description

Major Responsibilities:

Housing Consultant will have responsibility for the effective/efficient administration of a portfolio of programs and projects related to Housing Stability ensuring the contractual, legal, financial and policy interests of the City.

  • Oversees a team of professionals responsible for working with community based organizations to develop, implement and manage programs and services and administer housing and homelessness system funding.
  • Leads the delivery of various funded programs and initiatives and manages/monitors, evaluates and provides direction to programs under contract in accordance with Council approved policies/legislation, ensuring appropriate high quality services are available as well as coordinates development of key Division reports, such as the Housing Stability Services Plan, regarding program specific requirements.
  • Ensures compliance with relevant legislative requirements and frameworks such as the Housing Services Act, 2011, Rent Geared-to Income (RGI) Service Agreements, Provincial and Federal funding requirements, City guidelines/other contractual obligations including overseeing the management of non-profit organizations.
  • Supervises, motivates and trains assigned staff/projects, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Develops/implements risk management strategies, operational templates, programs and/or processes to reduce financial/political risk to the City.
  • Ensures financial accountability through analysis and approval of business plans, operational budgets, capital funding requests and audited financial statements and makes recommendations/implements appropriate remedial action for service providers that are not in compliance with legislation and/or contractual agreements or Council directions and ensures compliance by overseeing quality assurance and operational reviews of housing, shelter and community-grants providers and contracted service community agencies. Includes implementing tools to conduct audits and other performance assessments.
  • Provides advice/direction to contracted agencies in areas of program, financial administration, governance and property management.
  • Liaises with auditors, engineers, internal and external legal representatives, and property management companies on specific contracted services issues.
  • Represents the City on Federal, Provincial, Municipal and community-based committees and working groups and reviews and evaluates new funding agreements with Provincial and Federal government for programs.
  • Collaborates on new and innovative approaches to the development and administration of housing options with division staff, and sector organizations.
  • Develops Requests for Proposals (RFP), Requests for Expression of Interest (REOI) and Request for Quotation (RFQ) for a wide range of service requirements, including receivership.
  • Makes recommendations to senior management on the appointment of receivers and property managers where housing providers have failed to manage; also on the sale and/or transfer of housing provider assets, mandate changes, housing provider business cases and additional funding requests.
  • Makes recommendations on community providers, including shelters, who are not meeting funding requirements, including developing remedial and transition plans as needed.
  • Develops options for policies, management practices, performance and quality measures and recommends changes to support management functions and improve efficiency and effectiveness of service delivery.
  • Supports the building of capacity within the housing and homelessness sectors
  • Improves program delivery and accountability through monitoring of housing providers, shelter providers and community contracted service agencies and reporting on progress and program effectiveness.

Key Qualifications:

  • Considerable experience in the administration and delivery of housing, agency or non-profit grants related to homelessness and/or shelter management or similar programs that require working within a legislative (or similar) accountability framework, ensuring compliance requirements are met.
  • Considerable project management experience with a demonstrated ability to handle complex multi-faceted project responsibilities, provide recommendations, execute and meet established targets within defined deadlines.
  • Experience in stakeholder management with a high level of ability to influence and negotiate outcomes effectively with a broad spectrum of diverse stakeholders.
  • Experience managing, coordinating, and motivating staff, conducting performance appraisals and managing labour relations matters.
  • Experience working with and interpreting financial statements and financial data.
  • Excellent knowledge of research protocols and social policy analysis/development.
  • Working knowledge of social and affordable housing legislative and policy context.
  • Working knowledge of non-profit financial analysis and reporting and program compliance requirements.
  • Post-secondary education in a discipline pertinent to the job function or an approved equivalent combination of education and experience.
  • Demonstrated effective oral, presentation and written communication skills.
  • Strong interpersonal and conflict resolution skills to deal with sensitive issues with diplomacy and tact.
  • Knowledge of electronic spreadsheets, word programs, presentation and database software.
  • Must be familiar with government legislation in the area of occupational health and safety.

To apply to this posting go to the City of Toronto website, or click on this link:

Accommodation: The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, assessment and placement.
If you are an individual with a disability and you need accommodation in applying for this position, please email us at, quoting the Job ID #2297535 and the job classification title.

If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.