Eligibility Review Officer - Core

November 29 2017 - December 01 2017

Upcoming Sessions:

May 7-9 Sault Ste Marie

September 11-13 Goderich 

October 24-26 Ottawa

Register Now

This is your opportunity to work with the Ontario Works legislation, applying it to case studies in preparation for carrying out an investigation from the initial receipt of the tip/information to the final outcome.

What you will learn:

    • Guides and tips that are useful when conducting an investigation
    • Reviewing the differences between civil proceedings and provincial offences prosecutions
    • The criminal prosecution process and outcomes
    • Use of discretion when deciding upon the pursuit of a judicial outcome

Who should attend:

This course is designed for new and more experienced EROs, supervisors and frontline staff.


Three Day.

Facilitator Information:

Cathy Brown has been employed by Grey County Social Services since 1989 and has been an Eligibility Review Officer for the past 16 years. In collaboration with OMSSA, she developed and has been facilitating the ERO Core Curriculum since its inception in 2005.

Location Details :

September 11-13 Goderich (Clinton)

Huron County Social and Property Services

77722D London Rd RR5, Clinton ON

Goderich is the largest town close to the training site and has shopping and restaurants.  Bayfield is also close with limited shopping in fall and good restaurants.  

Here is a website about Huron County and some of its attractions: 


October 24-26 Ottawa

City Hall, 110 Laurier Ave., West, 2nd Floor, Ottawa, ON  K1P 1J1.


Accommodation Details :

The following hotels are close to the training location.  OMSSA does not have rooms blocked at any of these locations.  It is each person's responsibility to book their own accommodation.

Goderich - 15-20 minutes from training venue in Clinton

The Ashwood - https://www.theashwood.com/

Samulels Hotel - https://www.samuelshotel.ca/

Benmiller Inn - http://benmiller.ca/

The Little Inn - http://www.littleinn.com/

Dreamz Inn - http://www.dreamzinn.ca/



Lord Elgin Hotel

Westin Ottawa

Residence Inn Ottawa Downtown

Cancellation and Sharing Policies :

Cancellation and Sharing Policy: Requests for refunds will be honoured, less a $50.00 administration fee, provided a written notice of cancellation and request for refund is received more than ten (10) business days prior to the event. When cancellation is received ten business days or less, no monies will be refunded. Persons who register but do not attend and fail to provide notice of cancellation are not eligible for a refund. Substitutions will be accepted up to and including the first day of the event. OMSSA reserves the right to cancel or change the session due to insufficient registrations or inclement and will be responsible for refunding the registration fee only. Registrants are advised not to make any non-refundable travel or accommodation arrangements until confirmation of the session is received in writing by OMSSA.