Managing Human Services in an Environment of Change

March 20 2018 - November 14 2018

Upcoming Sessions:

2018 Schedule

Sault Ste. Marie - June 5-6

Goderich - Octtober 16-17 | Toronto - November 13-14

Register Now

Human services are being transformed in response to integration initiatives and fundamental system changes. These emerging and impending changes have an impact on the communities that CMSMs and DSSABs serve, and on the programs and services delivered.

Change is a constant, and its impacts on individuals and communities must be understood and managed. This workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change. 

Who should attend:

  • Managers, supervisors and all other staff in CMSMs/DSSABs
  • Provincial staff
  • Participants in the Intermediate Level of the Human Services Leadership Program 

Learning Outcomes:

  • Understand change management and transformational theories, and the difference between them.
  • Understand change culture and use of transformative language as management technique for permanent and constructive change.
  • Understand their role in managing change, including building teams, and developing accountability processes in leading teams, departments and communities through change.
  • Developing tools and strategies for managing change; and strategies for creating individual action plans to manage responses to change.
  • Develop strategies to understand people’s resistance to change and manage and cultivate the reasons for resistance.
  • Understand mechanics of change management and their application in specific change projects as well as during an overall transformative process.

About the facilitator:

"Dr. JP Gedeon is one of North America’s foremost experts on Transformative Leadership in the public sector. He is an award-winning keynote speaker, respected executive, sought-after strategist and transformation consultant, and internationally published author. He has worked for top corporations in Canada and the United States, in the private, public, and not-for-profit sectors."

Location Details :

Sault Ste Marie - 405-390 Bay St., Sault Ste Marie. ON, Social Services Admin Office - Boardroom

Accommodation Details :

The following hotels are close to the training location.  OMSSA does not have rooms blocked at any of these locations.  It is each person's responsibility to book their own accommodation.

Holiday Inn Express Sault Ste Marie

320 Bay Street , 

Sault Ste Marie, Ontario P6A 1X1

705-759-8200

Delta Hotels by Marriott Sault Ste. Marie Waterfront

208 Saint Marys River Drive

Sault Ste Marie, ON  P6A 5V4

705-949-0611

Sleep Inn Sault Ste. Marie

727 BAY STREET SAULT STE MARIEON P6A1X6

855-516-1090

Cancellation and Sharing Policies :

Cancellation and Sharing Policy: Requests for refunds will be honoured, less a $50.00 administration fee, provided a written notice of cancellation and request for refund is received more than ten (10) business days prior to the event. When cancellation is received ten business days or less, no monies will be refunded. Persons who register but do not attend and fail to provide notice of cancellation are not eligible for a refund. Substitutions will be accepted up to and including the first day of the event. OMSSA reserves the right to cancel or change the session due to insufficient registrations or inclement and will be responsible for refunding the registration fee only. Registrants are advised not to make any non-refundable travel or accommodation arrangements until confirmation of the session is received in writing by OMSSA.