Working with the Social Assistance Management System (SAMS) can be challenging at the best of times. An introductory overview or refresher course is a great way to enhance skills and efficiency for yourself or your staff.
OMSSA can work with you to develop, customize and deliver a SAMS training plan to suit the unique needs of your team. Training can be delivered through in-person or virtual formats, or a combination of both.
Possible topics include:
Intake process
Overpayments
Managing multiple ICs
Understanding and working with outcome plans
Understanding how legislation and SAMS work together
Let's Talk About Your Training Needs
Contact OMSSA's Director of Education Christie Herrington to learn how we can develop and deliver a training program tailored to your team's needs.
Email Christie or call 647-385-9285 to get started
Kirby Steinhoff has been in the employment and social services field for over 10 years, starting as a frontline crisis counsellor in a domestic violence shelter transitioning to Ontario Works case management with Norfolk County and is currently employed with Halton Region as an Integrated Case Manager. Kirby has worked as a trainer and policy developer within Halton Region and is considered a subject matter expert and has trained both front-line and supervisory staff on various SAMS modules and directives, while with Halton Region.
Kirby has completed an Undergraduate degree from Western University in Women’s Studies and Feminist Research, a diploma in Human Resources from Fanshawe College and Master of Arts in Labour Studies from McMaster University with research focused on social policy, inclusion and contemporary work.