This workshop provides essential skills for managing and diffusing crises, using effective verbal intervention, prevention, and de-escalation techniques.
This webinar will help municipal staff understand how financial empowerment can enhance the well-being of individuals, reduce municipal costs, and foster thriving, resilient communities. This session is perfect for municipal leaders and anyone looking to improve financial access for their residents.
This program will enable leaders to develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.
This interactive two-day workshop not only defines and assesses your compassion fatigue, but helps you build the tools to effectively address and manage it.
Participants will engage with concepts of vicarious trauma and burnout, and will learn to support and lead staff in meaningful ways using micro, mezzo, and macro approaches.
Hosted by World Education Services (WES), this webinar will discuss the available evaluation services, the type of evaluation reports your clients may need for different purpose, and how to best capitalize their Canadian academic equivalency for labour market integration and Canadian society at large. For those of your clients who may already have WES ECA for Immigration (IRCC Express Entry Program), there will be instructions on how to Upgrade their ECA for employment, higher education and licensing purposes. The session will cover WES’ renowned Gateway Program as well as free Resources and Tools.
This four-part, online, interactive workshop will provide you with the fundamental tools required to review casefile decisions at Internal Review and to prepare arguments to defend your offices decisions at the Social Benefits Tribunal (SBT).
Over six weeks, in these one-and-a-half hour, once-a-week sessions, participants will learn skills that can be used on the job and to provide a safe space for self-compassion topics to be explored.
During this workshop, participants will explore a range of options to enhance learner engagement during meetings and learning workshops. A range of digital resources will be presented along with opportunities for hands-on learning.
This workshop provides those seeking a practical and trauma-informed approach to understanding and supporting individuals struggling with hoarding and excessive acquiring.
This workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change.
In this three-part workshop you will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner, using practical tips, tools and real-world...
This workshop will use case-based discussions to explore new approaches to thinking and analysis that will remove the mysteries of what it means to think politically and enhance the quality of our analysis and capacity for strategic thinking.
In this two-part workshop, participants who are in leadership roles or new to leadership will evaluate their own competencies and identify those that they can develop to create and foster inclusive, accessible workplaces and spaces.
In this workshop, participants will assess their conflict competencies through a behavioral lens and will learn how to channel conflict from negative stressful situations to positive stress-free ones.
Mental Health First Aid (MHFA) is the support provided to a person who may be experiencing a decline in their mental well-being or a mental health crisis.
This introductory-level training will explore trauma, vicarious trauma and trauma-informed practice through a social justice lens and strength-based lens.
In this workshop, participants will focus on refreshing their knowledge of Ontario Works and SAMS.
This webinar will help Members learn how to leverage energy efficient programs to reduce costs for housing providers and clients on social assistance with CLEAResult.
