- This event has passed.
Less Waiting, More Support: Streamline Social Services & Staff Productivity with WaitWell Queue Management
May 28 @ 12:00 pm - 1:00 pm
Client no-shows, long wait times, and overwhelmed staff can make it difficult for service staff to provide the best support to clients. WaitWell is here to transform social service centers by making queue management and booking more efficient and convenient.
Our comprehensive platform allows clients to join a virtual line using their mobile devices and receive real-time updates about their position in line and estimated wait time. By digitally transforming service delivery, service centers can ensure that clients arrive at the right place at the right time, fully prepared for their appointments. Our powerful workflow and analytics tools streamline service delivery, enhance operational efficiency, and provide better support for dedicated service staff.
Jeff from WaitWell’s marketing team, will be providing an overview of our queue management and booking software solution. He will be guiding attendees through a walkthrough of our product, and provide real life examples of organizations that are using our software.
Speakers:
- Nicole Beaupre, Supervisor, Intake & Eligibility, District of Thunder Bay Social Services Administration Board
- Jeff Shikaze, Community Engagement Manager, WaitWell
- Max Sturley, Customer Success, WaitWell
- Michelle Wojciechowski, Manager, Intake & Eligibility, District of Thunder Bay Social Services Administration Board
Brought to you by:
