OMSSA Lunch and Learn

OMSSA Lunch and Learn
OMSSA is pleased to provide sponsored Lunch and Learn opportunities for Non-Members and staff of Member organizations.
These free Lunch and Learns provide opportunities for organizations (inside and outside of human services) to speak with Non-Members and Members about the products and services they provide in a webinar format. These webinars will be hosted by the Association.
As OMSSA hosts additional Lunch and Learn webinars we will share this information on this webpage. Please see details on our upcoming Lunch and Learns below.
Upcoming Webinars
All sessions in Eastern Standard Time.
#WelcomingEconomy: A Collective Response to Refugee Labour Market Integration
October 9, 2025 | 12:00PM to 1:00PM
Registration to open in September
Turning System Data Into Action: Financial Risk, Benchmarking, and Intelligence for Public Service Managers
October 21, 2025 | 12:00PM to 1:00PM
Registration to open in September
International Academic Document Authentication and Evaluation
October 29, 2025 | 12:00PM to 1:00PM
Registration to open in September
Increasing income and financial stability for residents: A critical role for municipalities
November 12, 2025 | 12:00PM to 1:00PM
Registration to open in September
Pricing
There is no cost to attend this webinar, but registration is required. Please click on the registration link associated with each webinar to complete the process.
Please note: Speakers and sessions are subject to change. Members who have questions can contact OMSSA at communications@omssa.com.
Let's start a conversation about how we can introduce your organization to OMSSA Members:
If your organization is interested in hosting a Lunch and Learn, please contact OMSSA at sponsorship@omssa.com.
2025 Lunch and Learn Webinars

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Registration to open soon.
#WelcomingEconomy: A Collective Response to Refugee Labour Market Integration
October 9, 2025 | 12:00PM to 1:00PM
Our vision for a Welcoming Economy: A future where refugees have equal access to employment, businesses recognize and value their diverse talents, and inclusive practices drive innovation, prosperity, and social cohesion across communities.
In 2022, the #WelcomingEconomy campaign was launched by a coalition of Canada-based organizations under the Refugee Jobs Agenda Roundtable, coordinated by World Education Services (WES). This multi-sectoral network collaborates with government leaders, community agencies, and employers to design and implement employment-focused initiatives that connect refugees with meaningful job opportunities across cities in Canada.
Join us for an inspiring and practical session that explores how inclusive hiring practices can strengthen local economies and foster resilient communities. This panel will highlight the #WelcomingEconomy campaign and showcase the innovative Refugee Hiring Event model, with a special focus on the successful Durham Region event held in April 2025.
Participants will gain insights into the planning, partnerships, and outcomes that contributed to the event’s success, from employer engagement to community impact. Panelists will share lessons learned, discuss the critical role of municipalities and community partners, and offer actionable guidance for replicating the model in other regions. Participants will also be informed of ways to engage with the 2nd phase of the #WelcomingEconomy communications campaign this Fall.
Speakers:
- Jessie Castello, Project Manager, Employer Solutions, WES
- Danielle Pineda, Manager – Local Immigration Partnership, Diversity, Equity, and Inclusion Division, The Regional Municipality of Durham
- Chris Espana, Planning & Projects Manager, Canada Programs, WES

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Registration to open in September
Turning System Data Into Action: Financial Risk, Benchmarking, and Intelligence for Public Service Managers
October 21, 2025 | 12:00PM to 1:00PM
Across child care, housing, employment services, and other human service systems, leaders face the same challenge: how to make confident, timely decisions in complex funding environments.
Join Charitability Inc. for a practical look at how system managers and public funders can embed regular financial risk assessment, benchmarking, and intelligence processes into their operations. We’ll share how these approaches are already helping Ontario municipalities manage funding, surface early warning signs, and guide investments that strengthen the entire system — and how the same principles apply across childcare, housing, employment services, and beyond.
You’ll learn:
- Proven approaches for turning raw system data into actionable insight
- How regular benchmarking can help you manage risk and identify growth opportunities
- Ways to adapt these tools across different service areas, from child care to housing and homelessness services to employment services
Whether you fund or manage a single program area or an entire portfolio, you’ll leave with practical strategies to increase clarity, improve forecasting, and make smarter decisions for the communities you serve.
Speakers:
- Jennifer Kirkham and Matt Ross, Co-Founders, Charitability Inc.

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Registration to open soon.
International Academic Document Authentication and Evaluation
October 29, 2025 | 12:00PM to 1:00PM
This session will cover the utility of the World Education Services (WES) international academic credential evaluation service and recognition by employers, academic institutions, licensing bodies, and other end-users. You will learn about the available evaluation services, the type of evaluation reports your clients may need for different purposes, and how to best capitalize their Canadian academic equivalency for labour market integration and Canadian society at large.
For those of your clients who may already have a WES ECA for Immigration (IRCC Express Entry Program), we will provide directions on how to Upgrade their ECA for employment, higher education and licensing purposes.
We will also introduce the WES Gateway Program, which provides credential evaluation for forcibly displaced individuals who may lack official academic documentation. Participants will learn about the program’s origin, eligibility, and how it differs from a standard WES evaluation.
The session will also explore how the program removes barriers to employment, licensing, and education, highlights partnerships with community agencies, and outlines how your organization can help expand access for newcomer talent.
Speaker:
- Kevin Kamal: Director, Business Development, World Education Services
- Monamee Ishika, Manager, WES Gateway Program

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Registration to open in September
Increasing income and financial stability for residents: A critical role for municipalities
November 12, 2025 | 12:00PM to 1:00PM
This webinar will help municipal staff understand how financial empowerment can enhance the well-being of individuals, reduce municipal costs, and foster thriving, resilient communities. This session is perfect for municipal leaders and anyone looking to improve financial access for their residents. You will learn:
- Why municipalities should prioritize financial empowerment.
- The impact of financial empowerment on reducing financial stress within communities.
- How financial empowerment can support strategic plans, including poverty reduction initiatives.
- About a powerful model (Prosperity Gateways) that integrates financial empowerment into local municipal services through human-centered design.
- About the Benefits Wayfinder, a tool to help individuals access income-boosting benefits and improve financial stability.
- How Prosper Canada supported the City of Toronto to increase the financial stability of residents through collaboration with the Toronto Public Library.
Speakers:
- John Stephenson, Manager, Program Delivery and Integration, Prosper Canada
- Lua Eghanian, Senior Officer, Program Delivery and Integration, Prosper Canda
- Janet Flynn, Manager, Program Delivery and Integration, Prosper Canada
Lunch and Learn Archive

Leveraging Energy Efficient Programs to Reduce Costs
This webinar will help Members learn how to leverage energy efficient programs to reduce costs for housing providers and clients on social assistance with CLEAResult.

Leveraging Energy Efficient Programs to Reduce Costs
This webinar will help Members learn how to leverage energy efficient programs to reduce costs for housing providers and clients on social assistance with CLEAResult.

Leveraging Energy Efficient Programs to Reduce Costs
This webinar will help Members learn how to leverage energy efficient programs to reduce costs for housing providers and clients on social assistance with CLEAResult.

Leveraging Utility Programs to Support Your Housing Capital Plans
Come learn how Enbridge is working with housing providers to support both sustainable new construction and resiliency and renewal projects. Speakers: Divya Basandra, Advisor Affordable House Program Design Eduardo Romero, Advisor Energy Solutions Alex Colvin, Advisor Energy Solutions Presentation Slides Brought to you by:

Less Waiting, More Support: Streamline Social Services & Staff Productivity with WaitWell Queue Management
Client no-shows, long wait times, and overwhelmed staff can make it difficult for service staff to provide the best support to clients. WaitWell is here to transform social service centers by making queue management and booking more efficient and convenient.

#ImmigrantsWork: A Collective Approach to Co-Designing Solutions for Immigrant Inclusion
Closing the talent gap and ensuring skilled immigrants and refugees successfully transition from arrival to settlement and employment is critical to economic competitiveness and social cohesion. Communities that put the unique experiences and needs of newcomers at the centre, taking a collaborative approach that brings together settlement agencies, municipal governments, workforce development stakeholders and industry/employer-facing organizations/employers, are better positioned to welcome newcomers and reap the benefits of immigration.

World Education Services: Unlocking Opportunities: Facilitating newcomer and refugee integration through evaluating credentials
With demographic shifts, increasing immigration, and an evolving economic landscape, our cities are changing. As newcomers arrive in our municipalities, they bring with them unique perspectives, skills, and cultural richness. However, there are significant challenges in the economic and social integration of these newcomers into our communities...

REI Systems: Region of Peel GovGrants Implementation
Grant managers need a solution that addresses the complete grant life cycle from cradle-to-grave. GovGrants is the industry’s leading enterprise-level grants management solution with capabilities and functionality to support the entire grants process through a single, unified solution.