
Knowledge Exchange Blog

Expanding Access to Essential Services in Peel Region
OMSSA is featuring several 2024 Local Municipal Champion award recipients and their work in the Knowledge Exchange Blog. Please read this entry from Peel Region.
In Peel Region, our Human Services Department is comprised of five individual divisions each with dedicated mandates and services. The Income and Social Supports (ISS) and the Social Development, Planning and Partnership (SDPP) divisions are two of the distinct services available to support Peel residents. As a part of ISS’ stability support service delivery, a review of Ontario Works client needs, barriers and goals was completed to identify key priority areas to be addressed. Together, we co-designed and launched two impactful program funds: the Wellness Response and Assistance Program (WRAP) and Digital Literacy Programs.

Celebrating Urban Indigenous Housing Solutions as part of National Truth and Reconciliation Day
Ontario is estimated to have a shortage of approximately 22,000 deeply affordable urban and rural Indigenous community housing units. The Ontario Federation of Indigenous Friendship Centres (OFIFC) is dedicated to working with partners to deliver housing solutions in communities across Ontario that close that deficit and deliver tangible reconciliation commitments. But often, these innovative housing solutions face pushback and are labeled as controversial, often because of stereotypes and subconscious bias against Indigenous people that exist in many communities. Suze Morrison for OFIFC discusses how achieving true Reconciliation requires a joint effort from stakeholders, community members, and government at all levels.

How Can the Social Services Sector Help End Hunger?
Food banks and municipal social services share the same goal: supporting vulnerable Ontarians to live a life of dignity. Each September, Feed Ontario and their network of food banks take part in Hunger Action Month, encouraging everyone in the province to do their part to end food insecurity in Ontario. With the dramatic rise in food bank use over the last few years, the need for action on hunger and poverty is more urgent than ever. Ashley Quan for Feed Ontario explains how OMSSA Members have a vital role to play in this fight.

Pickering Shares Casino Revenue with Durham Region to Address Shared Goals
The City of Pickering is the host community (those with gaming facilities located in their communities) for their new casino and is a municipality located within the Region of Durham. As the upper-tier municipal government, Durham is responsible for providing social housing, transit, policing, and other services to residents across the Region. Pickering is the first and only host community in Ontario to voluntarily share its revenues with another municipality and/or regional government. Together, the City and Region hope this revenue will help to meaningfully address their shared goals including more affordable housing and enhanced social services in the community.

Urban Indigenous Children Deserve Equal Access to Child Care
Indigenous children thrive when they are proud of who they are and have access to their culture. But Indigenous children living in cities don’t currently have equal access to child care that meets those important cultural needs. Of the approximately 473,000 child care spaces currently in Ontario, 12,000 of those would need to be dedicated to urban Indigenous children to equitably match the population need. Currently, only about 2,000 spaces are in urban Indigenous child care sites – representing a staggering shortfall of nearly 10,000 spaces. With unprecedented federal investments being made through the Canada-wide Early Learning and Child Care (CWELCC) funding, we have a once-in-a-generation opportunity to right these inequities and invest in Indigenous children. Suze Morrison, Chief Engagement Officer for the Ontario Federation of Indigenous Friendship Centres (OFIFC) explains how OMSSA Members can assist.

Building Partnerships and Innovative Programs to Expand EarlyON Child and Family Programs
Before the pandemic, York Region organized a “Think Tank session” with EarlyON agencies to evaluate current outdoor programming. They also recognized that their EarlyON educators, who were trained in Early Childhood Education (ECE), often did not have outdoor education or Indigenous cultural training to make the necessary changes to the curriculum development for outdoor program delivery. To address these concerns, the Region sought the advice of outdoor education and Indigenous worldview experts to help develop a new four-season outdoor program. Then, they partnered with the Toronto and Region Conservation Authority to support training and curriculum development, leading to the creation of the Walking Together Through the Four Seasons collaborative initiative. Kathy Lucky, the Manager of EarlyON Programs with York Region, explains how this program was developed to benefit the community.

An Interview with Dan McCormick
Dan McCormick has been employed as the CAO of the Rainy River District Social Services Administration Board (RRDSSAB) since February 2011. The RRDSSAB delivers Social Housing, Children’s Services, Ontario Works and Land Ambulance across the Rainy River District. Dan has always been very involved in the community on local, district, and provincial levels, serving on several boards and committees. He is the Past President of OMSSA having served in various roles since 2017. OMSSA sat down with Dan to discuss human services, his career, and involvement with the Association.

Bridging the Digital Divide in Northern and Southern Ontario: How Wellington and Thunder Bay are Helping Clients Connect
Thunder Bay and Wellington County came together with shared goals and similar ideas about how to support their communities during COVID. The rapid shift revealed the existence of a digital divide – the gap between those who can access and use information and communication technologies in their daily lives and people who cannot. With essential supports such as medical appointments, court hearings, and training programmes shifting to hybrid or virtual delivery, the need to address digital equity in our communities quickly became a clear imperative.

The United Counties of Leeds and Grenville’s Collaborative EarlyON-Social Housing Summer Pop-Up Program
Leeds and Grenville’s EarlyON programs are delivered as a branch of the Children’s Services Department within the greater Community and Social Services Division, the same division that delivers the Social Housing program and Ontario Works. Years ago, the idea came about for a Pop-up Play program dedicated to the families that were living in some of the Social Housing units. Mattea Steacy, the EarlyON Supervisor with the United Counties of Leeds and Grenville explains how this program works and the benefits to service users in the community.

Reflections on the 2023 Exchange Conference
Held in Ottawa this past May, OMSSA’s 2023 Exchange Conference brought together more than 330 people for two days of learning, sharing, and connecting. It was a huge success! Over the one and a half days of the conference, attendees got to see many great examples of the excellence of OMSSA Member organizations and the staff and managers who carry out important work geared towards improving the lives of so many Ontarians. The Conference program was packed with content related to the work that OMSSA Members do in housing and homelessness, children’s services, and employment and income supports. Learn more about our 2023 Exchange Conference.

From Struggle to Stability: Creating a Tailored Management Course for those Living with Low Income
Now more than ever Canadians are recognizing the importance of financial well-being – achieving peace of mind about our financial situation, feeling secure in our ability to absorb a money setback, and having the freedom to make choices that allow us to enjoy life. Financial stress is compounded when people feel a loss of control and lack the appropriate knowledge and information to make decisions in their best interests. Carrie Wong and Nandita Bijur from Prosper Canada talk about the work they are doing in this area.