Human Services Certificate Program
Path 2
Path 2 provides further practical application of theories, competencies, principles and practices in Human Services.
Course List
Service System Management: Theory to Practice
This workshop will help participants in management level positions to enhance their understanding of systems thinking in planning, managing and delivering services, service system management and how that can look in a variety of program areas including housing and homelessness, children’s services, social assistance and employment.
Inclusion, Diversity, Equity, Accessibility (IDEA) in Practice
This session builds on the foundational knowledge of theories, historical and present-day issues, and conceptual frameworks associated with Inclusion, Diversity, Equity and Accessibility (IDEA).
Mitigating Bias in the Workplace: Theory to Practice
In recent years, complex social tensions have converged on organizations, reinforcing the perception that the workplace is a microcosm of society. Calls for necessary social reform and correspondent expressions of opposition have sparked social dissent.
Person Centric Strategies 2 Advanced Applications
These sessions build on Person Centric Strategies 1 for staff and applies the Knowledge-to-Action (KTA) model. This module engages participants and their teams/organizations in examining post-professional development application of competencies.
Resolving Difficult Conversations
In this advanced workshop, we will pick up where we left off and discover:
- How best to prepare for a difficult conversation,
- Additional conversation tools that can be used to move the conversation to positive results
- and more.
Mental Health First Aid
Workshop participants will learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.
Motivational Interviewing
This workshop will provide participants with the knowledge and skills to help the people they work with move forward, help them get “unstuck”, and find their inner motivation to create positive and lasting change.
Learning Integration and Learning Portfolio
During these sessions, learners will receive tools and resources to build their learning portfolio, illustrating how their competencies will be applied in their day-to-day work.
Mindful Self Compassion
It is well known that stress and exposure to trauma can lead to burnout, caregiver fatigue, retention challenges, physical and mental unwellness.
During these sessions, participants will learn skills that can be used on the job and to provide a safe space for self-compassion topics to be explored.
Trauma Informed Leadership
This workshop aims to support those in leadership positions to build on their trauma-informed practice, communication, debriefing and leadership skills.
Indigenous Cultural Competency
The process of Indigenous Cultural and Impact knowledge transfer, Indigenous Reciprocity skill development, Indigenous Relationship building, and implementation requires a multi-layered Indigenous pedagogy approach. Dedication of time and resources, commitment, and a willingness to promote change will ensure any organisation reaching a level of true Reconciliation.
Inclusive Leadership
In this two-part workshop, participants will evaluate their own leadership competencies and identify those that they can develop. They will also examine inclusive leadership models that have been implemented in human services and throughout the social sectors.
Competency-Based Case Management
Designed as a critical vehicle to help equip municipal staff, teams, organizations, programs and local service systems to optimally meet service user needs.
Optional Add On Sessions
Building Your Conflict Management Competencies
Pricing
$795 + HST
This workshop is aimed at improving one’s conflict competencies through a behavioural lens. By looking at what constitutes constructive vs. destructive conflict behaviours, how they can be active or passive, and examining the hot-buttons that influence these behaviours, participants will learn how to channel conflict from negative stressful situations to positive stress-free ones.
Optional Prerequisite Add Ons
Difficult Conversations and 4-Step Looping
Pricing
Members: $130 + HST
Non-Members: $175 + HST
Non-Members Education Level 1 & 2: $140 + HST
During the foundational workshop, Making Difficult Conversations Easier, we will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner, using practical tips, tools and real-world examples.
Being Trauma-Informed
(formerly Trauma Informed Care)
Pricing
Members: $175 + HST
Non-Members: $225 + HST
Non-Member Education Level 1 & 2: $180 + HST
This session is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Person Centric Strategies is not available as an add-on for Path 2