Introduction to Case Notes and Writing Skills

Workshop - Introduction to Case Notes and Writing Skills

About this Online Workshop

Learners will focus on the importance of documentation to provide person-centered supports in human services. Focusing on use of documentation and how it can facilitate person-centered activities and supports. 

Learners will review the relationship between quality of life and person-centered approaches in human services. Examining the importance of language choices and their impacts upon person-centered supports and trauma-informed care. 

Learners will examine implicit bias and the impact on documentation practices, working to reduce bias in documentation, describing factors that influence judgement and decision-making. 

Learners will use both interactive exercises and case studies to recognize role of documentation in promoting person-centered supports and resources. Apply documentation strategies and best practices focused on person-centered approaches and outcomes. 

Learning Objectives

  • Greater knowledge of case planning activities and focus on life stabilization and supporting person-centered services navigation. 
  • Examining implicit (hidden) biases and impacts on decision-making looking to person-centered and trauma-informed approaches.
  • Understand how documentation plays an integral role in human services. 
  • Review how consistent approaches to services and documentation improve client-centered outcomes. 
  • Share best practices for documentation standards. 

Who Should Attend?

Any staff in a human, social or community services organization.

Duration

6 hours.

Registration

No session dates are currently offered.

Workshop Dates and Registration

All sessions in Eastern Standard Time.

Pricing

Human Services Certificate Program: Path 1

  • Members: $1,895 + HST
  • Non-Members: $2,460 + HST
  • Non-Member Education Level 1 & 2: $1,970 + HST

Path 1 and Path 2 Information

For more information about Path 1 or Path 2, please contact Christie Herrington at omssa-academy@omssa.com.

Anyone who has not completed Path 1 of the program, but has taken Person-Centric Strategies, Making Difficult Conversations Easier (with 4-Step Listening)*, and Being Trauma-Informed, can take the Competency Indicators assessment for Path 2.

Kirby Steinhoff

About the Facilitator

Kirby Steinhoff, OMSSA Facilitator. Kirby Steinhoff has been in the employment and social services field for over 10 years, starting as a frontline crisis counsellor in a domestic violence shelter transitioning to Ontario Works case management with Norfolk County and is currently employed with Halton Region as an Integrated Case Manager. Kirby has worked as a trainer and policy developer within Halton Region and is considered a subject matter expert and has trained both front-line and supervisory staff on various SAMS modules and directives, while with Halton Region.

Kirby has completed an Undergraduate degree from Western University in Women’s Studies and Feminist Research, a diploma in Human Resources from Fanshawe College and Master of Arts in Labour Studies from McMaster University with research focused on social policy, inclusion and contemporary work.

Technical Requirements

OMSSA will be hosting this virtual workshop on Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading ‘Zoom Client for Meetings’ on your computer or tablet.

Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:

  • a webcam or built-in camera
  • a built-in microphone or a headphone jack where you can plug in a headset or earphones

We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise.

System requirements: Click here for more detailed information on system requirements from Zoom.