Mitigating Bias in the Workplace

About this Online Workshop
During this interactive session, participants will develop a nuanced understanding of a range of cognitive and structural biases. They will learn how to detect and mitigate the impact of bias on decision-making, relationships, and organizational performance. The workshop will also provide opportunities for participants to engage with a collection of curated resources that have been selected for human services practitioners.
Learning Objectives
- Increase capacity to detect cognitive and structural biases (e.g. unconscious bias, racial bias, institutional bias)
- Develop strategies to reverse the impact of bias
- Create an action plan to commit to strategies for personal and organizational development
Who Should Attend?
Any staff in a human, social or community services organization.
Duration
6 hours.
Registration
No session dates are currently offered.
Workshop Dates and Registration
All sessions in Eastern Standard Time.
Pricing
Human Services Certificate Program: Path 1
- Members: $1,895 + HST
- Non-Members: $2,460 + HST
- Non-Member Education Level 1 & 2: $1,970 + HST
Path 1 and Path 2 Information
For more information about Path 1 or Path 2, please contact Christie Herrington at omssa-academy@omssa.com.
Anyone who has not completed Path 1 of the program, but has taken Person-Centric Strategies, Making Difficult Conversations Easier (with 4-Step Listening)*, and Being Trauma-Informed, can take the Competency Indicators assessment for Path 2.

About the Facilitator
Catherine Chambers is a researcher, organizational development consultant, and Ontario Certified Teacher (OCT). She began her career in the social assistance sector where she worked as a caseworker, trainer, and program analyst. Her work has taken her across Canada and the United States. Catherine has had the opportunity to work with individuals from a range of professional backgrounds and areas of expertise on projects at: CBC-Radio Canada, Ontario Ministry of Health, Ontario Council for Agencies Serving Immigrants (OCASI), Simcoe-Muskoka Children’s Aid Society, and various corporations including Microsoft USA.
Catherine has been an instructor in the Teacher of Adults program at Centennial College, and in the Bachelor of Adult Education Program at Brock University. She holds 2 graduate degrees in education (Master of Adult Education and Master of Teaching) from the University of Toronto where she is currently completing her PhD. Her research focuses on the impact of diversity and inclusion on innovation and entrepreneurship.
Technical Requirements
OMSSA will be hosting this virtual workshop on Zoom, an online, interactive platform that you can join straight from your web browser, or by downloading ‘Zoom Client for Meetings’ on your computer or tablet.
Participants will be expected to join the workshop via both video and audio. Participants should therefore have access to a desktop computer, laptop computer or tablet with:
- a webcam or built-in camera
- a built-in microphone or a headphone jack where you can plug in a headset or earphones
We strongly recommend that participants use a headset or earphones with a built-in microphone in order to limit background noise.
System requirements: Click here for more detailed information on system requirements from Zoom.