OMSSA is featuring several 2024 Local Municipal Champion award recipients and their work in the Knowledge Exchange Blog. Please read this entry from the City of Brantford.
Brantford’s Community Resource Navigation (CRN) pilot is a service delivery approach focused on improving OW recipients’ overall well-being, decreasing time on assistance and/or avoiding the need to enter the social assistance system altogether through an integrated and person centered service delivery model.
In August 2022, the Catherine Street Community Service Hub (CSCS Hub) was created. The CSCS Hub is an innovative way of providing integrated person-centred services through collocation. Caring and knowledgeable staff and partners work together to create a safe resting space where everyone is welcome to drop in and access coordinated wrap around municipal and community services and supports in one location.
This service delivery approach aims to streamline the client experience, increase the capacity to deliver responsive services and support, and reinforce accountability to clients, staff, and community.
Fern Dominelli is currently the Executive Director for the Northern Ontario Service Deliverers Association (NOSDA). He retired as CAO of the Manitoulin-Sudbury District Services Board in August 2022. Fern started with the Manitoulin-Sudbury DSB as a Program Manager in August 2000 and then became Chief Administrative Officer in 2009. Prior to his work with the Manitoulin-Sudbury DSB, he was with the Ministry of Community & Social Services for 18 years. He is also one of the recipients of the 2023 OMSSA Patti Moore Human Services Integration Award. OMSSA sat down with Fern for an interview to discuss his work and experiences over his career within the Manitoulin-Sudbury DSSAB and NOSDA, and various human services topics.
Laura LePine is the Director of Community Services with the County of Renfrew. Passionate about people and services, Laura has been a strong voice for those in need. Removing barriers and creating easy spaces for people to feel comfortable and valued is what she is known for in her work and in her community. Ensuring that the residents have a clear pathway to services, and staff feel valued in the work they do, has been the focus of her work throughout her career. She is a no-nonsense kind of person who speaks clearly and without hesitation when it comes to any form of advocacy. She is also one of the recipients of the 2023 OMSSA Patti Moore Human Services Integration Award. OMSSA sat down with Laura for an interview to discuss her work and experiences over her career within the County of Renfrew and various human services topics.