In this workshop, participants will focus on refreshing their knowledge of Ontario Works and SAMS.

In this workshop, participants will focus on refreshing their knowledge of Ontario Works and SAMS.
Part 1: Monday, February 10 | 9:00 – 12:00 Part 2: Tuesday, February 11| 9:00 – 12:00 Part 3: Wednesday, February 12 | 9:00 – 12:00 Part 4: Thursday, February 20 | 9:00 – 12:00 Part 5: Friday, February 21 | 9:00 – 12:00 Registration Cut Off: Thursday, February...
The City of Ottawa’s Case Management Tool is a successful replacement to working out of the Provincial SAMS reports. It’s more accurate, more timely and more user-friendly. It comes in the form of a suite of Power BI dashboards tailored to the needs of the user groups. These dashboards are operationalized and are the prime sources of information for Ontario Works case management. Prior to this, Ottawa relied on reports from Social Assistance Legacy Information (SALI) for performance metrics and manually-maintained Excel files to keep on top of caseloads. Learn more about the work Ottawa is doing to help their community.