2021 Exchange Conference
OMSSA hosted more than 670 people from their homes and offices across Ontario and beyond at our 2021 OMSSA Exchange Conference.
Over four mornings, our 2021 conference focused on how human services is innovating in response to the COVID-19 pandemic, what the past year has meant for our sector, and what’s next. Some of the topics explored include:
- Bridging the digital divide
- Children’s services
- Self-care from an Indigenous wholistic perspective
- Reconciliation
- Equity, Diversity and Inclusion
- Race and representation
- Recovery and renewal
- Life stabilization
- Affordable housing and housing insecurity
- Client success stories
Thank You to Our Advisory and Planning Committees
- Jennifer McPhee, OMSSA (Chair)
- Craig Cooper, Manager, Homeless Prevention, Housing, Social Services & Dearness Home
- Jeff Degagne, Manager of Income Support and Stability, District of Parry Sound Social Services Administration Board
- Jodi Fox, Integrated OW Benefits Caseworker, York Region
- Clara Freire, Director, Employment and Social Services, Community and Social Services, City of Ottawa
- Tanya Hall, Supervisor, Program Integrity, Human Services Planning & Program Support, Social & Community Services , Halton Region
- Najma Kahiye, Policy Development Officer, Toronto Children’s Services
- Satinder Klair, Manager, Funding and Program Administration, Early Years and Child Care Services, Region of Peel
- Tashia Edwards, Advisor, Community Access Division, Human Services, Region of Peel
- Kirby Steinhoff, OMSSA Training Consultant
- Michael Simon, Chair, OMSSA Life Stabilization Committee & Ontario Works Manager, County of Wellington
- Sarah Stevenson, Director of Integrated Services, Kenora District Services Board
- Heidy Van Dyk, OMSSA Board Member, Acting General Manager, Health and Social Services, County of Norfolk
Full Program Details
Event Location
The 2022 Exchange Conference took place online.
Presentations & Materials
Please see a list of approved resources to share with attendees and members. OMSSA will add approved presentations and resources when they are received.

Bridging the Digital Divide

Race and Representation | Robert Small Presentation

Gathering Data on Housing Insecurity: Innovative Methods in a Post-Pandemic World

Habitat for Humanity: Innovative Affordable Housing Partnerships

Children's Services Think Tank: Defining the Post-Pandemic Pivot

The Next Chapter in Social Assistance Recovery and Renewal: Co-designing a Renewed Social Assistance Operating Model | Ministry of Children, Community and Social Services

What is Life Stabilization? | Ministry of Children, Community and Social Services