All Available Workshops
OMSSA offers a diverse range of professional development opportunities for human services staff at all levels.
In addition to our scheduled workshops, OMSSA can work with you to deliver any of our workshops to you and your team in a virtual or in-person format at a time that works for you. We can also customize the content of each workshop to meet your specific needs.
Click on the titles to the right to learn more about each workshop, and contact OMSSA's Director, Education Christie Herrington to learn more about bringing a workshop in-house.
Online Workshops
Anti-Black Racism: Building Understanding
Building Your Conflict Management Competencies *NEW*
Case Presenting Officer Core Training
Creating Interactive Digital Meetings and Learning Sessions
Difficult Conversations Series *NEW*
OMSSA has bundled several popular workshops into one Difficult Conversations series for Members beginning in 2023:
- Making Difficult Conversations Easier
- Improve Your Listening Skills with the 4-Step Empathy Loop
- Resolving Difficult Conversations
Eligibility Review Officer Core Training
Fundamentals of Transformative Mentoring and Coaching
Hoarding Disorder: Intervention and Relapse Prevention
Inclusive Leadership: Theory to Practice
Managing Emergency Social Services *NEW*
The 3-D MicroCoaching Model™ and Competencies
Mitigating Bias in the Workplace
Re-imagining Employment: Exploring Pathways for 21st Century Work
Transformative Leadership (formerly Managing Human Services Through Change)
Trauma-Informed Leadership *NEW*
Understanding Anxiety: Learning to Manage and Reduce the Anxious Mind
Understanding Behaviour: What Research Tells Us
Understanding Depression: Depression is Not for Life
OW Directives and SAMS Training Series
Working within Ontario Works (OW) and the Social Assistance Management System (SAMS) can be challenging at the best of times. OMSSA provides several OW/SAMS training workshops as a great way to enhance skills and efficiency for yourself or your colleagues. OMSSA can work with you to develop, customize and deliver a custom training plan to suit the unique needs of your team.
Learn more about workshops for OW Directives and SAMS Training.
Person-Centric Strategies
Person-Centric Strategies (PCS) is a comprehensive, strategic series of targeted professional development programs designed to prepare staff, teams, organizations, related service systems and those they serve to respond effectively to wholesale provincial changes to social assistance and employment services. OMSSA can work with you to customize and deliver these sessions in a way that suits your team's needs.