Focus on refreshing your knowledge of Ontario Works and SAMS after returning from leave or transfer from another social services department.
Learn more about the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Learn how to channel conflict from negative stressful situations to positive stress-free ones, and improve your conflict competencies through a behavioural lens.
Understand the mechanics and the culture of change and develop strategies to lead teams, departments and communities through change.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.
This two-day interactive workshop hosted by the LOOMEX Group will help you understand and identify how social services should fit into your emergency operations.
Learn how inclusive leadership is crucial to ensure that relationships are managed appropriately and in accordance with the unique needs that present based on gender, culture, disability status, and a range of other factors.
Examine a case study that discusses a motor vehicle accident, settlement for economic and non-economic financial losses, and exceeding shelter allowance maximums.
Develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.
Develop a nuanced understanding of a range of cognitive and structural biases, and how to detect and mitigate the impact of bias on decision-making, relationships, and organizational performance.
Learn about quick assessments, reasonable expenses aligned to standard Canada Revenue Agency (CRA) principles, simplicity on workbook goals, setting milestones and developing outcome plans.
Join this safe space for learning and exploration and leave armed with a sense of confidence in initiating courageous conversations around race.
This workshop aims to support those in leadership positions to build on their trauma-informed practice, communication, debriefing and leadership skills.
Discover new options that will allow you to enhance engagement during virtual meetings and learning sessions.
Review the differences between civil, provincial offences and criminal prosecutions, investigation tips, and many other facets of the ERO world.