Upcoming Events and Training

OW Directives and SAMS Introduction: The Basics

Sep 28-Oct 5

Focus on refreshing your knowledge of Ontario Works and SAMS after returning from leave or transfer from another social services department.

Trauma-Informed Care

Oct 2-13, 2023

Learn more about the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.

Building Your Conflict Management Competencies *NEW*

Oct 4, 2023

Learn how to channel conflict from negative stressful situations to positive stress-free ones, and improve your conflict competencies through a behavioural lens.

Transformative Leadership (formerly Managing Human Services Through Change)

Oct 5-20, 2023

Understand the mechanics and the culture of change and develop strategies to lead teams, departments and communities through change. 

Mental Health First Aid

Oct 16-17, 2023

Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.

IN PERSON WORKSHOP - Managing Emergency Social Services

Oct 19-20, 2023

This two-day interactive workshop hosted by the LOOMEX Group will help you understand and identify how social services should fit into your emergency operations.

Inclusive Leadership: Theory to Practice

Oct 30-31, 2023

Learn how inclusive leadership is crucial to ensure that relationships are managed appropriately and in accordance with the unique needs that present based on gender, culture, disability status, and a range of other factors. 

OW Directives and SAMS Training: Compensation Settlements

Nov 2-3, 2023

Examine a case study that discusses a motor vehicle accident, settlement for economic and non-economic financial losses, and exceeding shelter allowance maximums.

Fundamentals of Transformative Mentoring and Coaching

Nov 2-15, 2023

Develop the interpersonal and transformative skills needed to successfully leverage the talents of staff.

Mitigating Bias in the Workplace

Nov 6-8, 2023

Develop a nuanced understanding of a range of cognitive and structural biases, and how to detect and mitigate the impact of bias on decision-making, relationships, and organizational performance.

OW Directives and SAMS Training: Self-Employment

Nov 14-22, 2023

Learn about quick assessments, reasonable expenses aligned to standard Canada Revenue Agency (CRA) principles, simplicity on workbook goals, setting milestones and developing outcome plans. 

Anti-Black Racism: Building Understanding

Nov 15-16, 2023

Join this safe space for learning and exploration and leave armed with a sense of confidence in initiating courageous conversations around race.

Trauma Informed Leadership

Nov 17-Dec 4

This workshop aims to support those in leadership positions to build on their trauma-informed practice, communication, debriefing and leadership skills.

Creating Interactive Digital Meetings and Learning Sessions

Nov 22, 2023

Discover new options that will allow you to enhance engagement during virtual meetings and learning sessions.

Eligibility Review Officer Core Training

Nov 27-Dec 1

Review the differences between civil, provincial offences and criminal prosecutions, investigation tips, and many other facets of the ERO world.