This online, interactive workshop teaches you the knowledge and skills you need to support multi-barriered clients on the path to recovery and wellness.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This two-part, online, interactive workshop will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner.
This online workshop provides an opportunity for staff to examine what current research describes as the impact of trauma, scarcity, poverty and social exclusion on human behaviours that staff encounter on a daily basis.
This eight-part online workshop provides a simple yet comprehensive self-employment path, teaching case workers about quick assessments, reasonable expenses aligned to standard Canada Revenue Agency (CRA) principles and simplicity on workbook goals,...
This three-part advanced online workshop picks up where "Making Difficult Conversations Easier" left off, exploring how best to prepare for a difficult conversation, additional conversation tools that can be used to move...
Learn and apply the motivational interviewing approach to support your clients in taking that first step towards change by building their inner resources in this eight-part online workshop.
In this two-part online workshop, participants will focus on the ODSP referral process of Ontario Works case management.
This two-part, online, interactive workshop will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner.
MicroCoaching™ is a three-dimensional coaching model designed to turn even short interactions into meaningful interventions. This three-part virtual educational program is designed for both front-line and support staff who interact with clients,...
This two-part online workshop will explore Directives and Clearinghouses related to eligibility criteria of cases deemed as sponsored and obligations of sponsorship support.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This three-part advanced online workshop picks up where "Making Difficult Conversations Easier" left off, exploring how best to prepare for a difficult conversation, additional conversation tools that can be used to move...
COVID-19 has created many leadership challenges and you continue to be stretched in new ways all the time. This three-hour online workshop will give you the gift of self-care and support, and provide you with tools and strategies to lead...
This online workshop provides an opportunity for staff to examine what current research describes as the impact of trauma, scarcity, poverty and social exclusion on human behaviours that staff encounter on a daily basis.
This two-part online workshop will explore Ontario Works eligibility for couples under 18 and under 18 cases that have special circumstances.
This eight part online course is dedicated to learning about Hoarding Disorder as a treatable mental illness, understanding the developmental processes associated with Hoarding Disorder, and how to effectively apply addictions recovery principles...
This two-part, online, interactive workshop will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner.
This virtual training series will examine Directives, OW Regulations, Clearinghouses and SAMS technology on living with parent circumstances where eligibility exists for two benefit unit families.
MicroCoaching™ is a three-dimensional coaching model designed to turn even short interactions into meaningful interventions. This three-part virtual educational program is designed for both front-line and support staff who interact with clients,...
This virtual training series is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This four-part, online workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change.
This five-part, online, interactive workshop will provide you with the fundamental tools required to review casefile decisions at Internal Review and to prepare arguments to defend your offices decisions at the Social Benefits Tribunal...
This three-part advanced online workshop picks up where "Making Difficult Conversations Easier" left off, exploring how best to prepare for a difficult conversation, additional conversation tools that can be used to move...
This online workshop provides an opportunity for staff to examine what current research describes as the impact of trauma, scarcity, poverty and social exclusion on human behaviours that staff encounter on a daily basis.
This five-part, online, interactive workshop will provide you with guides and tips to conducting an investigation, reviewing the differences between civil, provincial offences and criminal prosecutions, the use of discretion when deciding upon the pursuit...
MicroCoaching™ is a three-dimensional coaching model designed to turn even short interactions into meaningful interventions. This three-part virtual educational program is designed for both front-line and support staff who interact with clients,...
This two-part online workshop will focus on asset limits and conversion / liquidation of assets as it relates to SAMS, OW Directives and Ontario Works case management.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This online, interactive workshop teaches you the knowledge and skills you need to support multi-barriered clients on the path to recovery and wellness.
This three-part virtual training will examine the application of OW Directives as they relate to post-secondary and temporary care scenarios, through two hands-on case studies.
This online workshop provides an opportunity for staff to examine what current research describes as the impact of trauma, scarcity, poverty and social exclusion on human behaviours that staff encounter on a daily basis.
This eight-part online workshop provides a simple yet comprehensive self-employment path, teaching case workers about quick assessments, reasonable expenses aligned to standard Canada Revenue Agency (CRA) principles and simplicity on workbook goals,...
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This two-part online workshop will focus knowledge of employment outcomes and the impact on local CMSM/DSSAB budget performance.
This two-part, online, interactive workshop will explore the construct, traps and pitfalls of difficult conversations, why they may go wrong and how to approach, plan and execute them in a more successful manner.
This two-part online workshop will focus on a case study that discusses a Motor Vehicle Accident and settlement for economic and non-economic financial losses as it relates to SAMS, OW Directives and Ontario Works case management.
This five-part, online, interactive workshop will provide you with the fundamental tools required to review casefile decisions at Internal Review and to prepare arguments to defend your offices decisions at the Social Benefits Tribunal...
This three-part advanced online workshop picks up where "Making Difficult Conversations Easier" left off, exploring how best to prepare for a difficult conversation, additional conversation tools that can be used to move...
MicroCoaching™ is a three-dimensional coaching model designed to turn even short interactions into meaningful interventions. This three-part virtual educational program is designed for both front-line and support staff who interact with clients,...
In this four-part online workshop, we will examine the application of OW Directives, OW Regulations, Clearinghouses and SAMS technology related to Emergency Assistance.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.
This five-part, online, interactive workshop will provide you with guides and tips to conducting an investigation, reviewing the differences between civil, provincial offences and criminal prosecutions, the use of discretion when deciding upon the pursuit...
This four-part, online workshop will help participants understand the mechanics and the culture of change, and develop strategies to lead teams, departments and communities through change.
This online, interactive workshop teaches you the knowledge and skills you need to support multi-barriered clients on the path to recovery and wellness.
MicroCoaching™ is a three-dimensional coaching model designed to turn even short interactions into meaningful interventions. This three-part virtual educational program is designed for both front-line and support staff who interact with clients,...
This virtual training series is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis, and how to respond, in this two-part online workshop.