Calendar
OW Directives and SAMS Introduction: The Basics
Sep 9 - 17, 2024
This workshop will focus on refreshing and building knowledge of Ontario Works and SAMS for new or returning staff.
Person-Centric Strategies for Staff 1
Sep 9 - 20, 2024
This program helps staff to prepare for and implement strategies to effectively serve service users who will benefit from participation in stability support and other pre-employment programs.
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
Sep 12 - 13, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
Hoarding Disorder: Intervention and Relapse Prevention
Oct 7 - 18, 2024
This workshop is dedicated to learning about hoarding disorder as a treatable mental illness, and how to effectively apply addictions recovery principles to this challenging mental illness.
Difficult Conversations Series
Oct 8, 2024 - Nov 6, 2024
This workshop series assists with making difficult conversations easier and enhance your communication and listening skills.
Political Acuity
Oct 9 - 16, 2024
The workshop explores what political acuity means in a practical sense in your role as a public servant working in a political environment.
Mental Health First Aid
Oct 16 - 17, 2024
Workshop participants will learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis.
Inclusive Leadership: Theory to Practice
Oct 17 - 18, 2024
In this two-part workshop, participants will evaluate their own leadership competencies and identify those that they can develop. They will also examine inclusive leadership models that have been implemented in human services and throughout the social...
Compassion Fatigue
Oct 23 - 24, 2024
This interactive two-day workshop not only defines and assesses your compassion fatigue, but helps you build the tools to effectively address and manage it.
Building Your Conflict Management Competencies
Oct 25, 2024
Learn how to channel conflict from negative stressful situations to positive stress-free ones
Trauma-Informed Care
Oct 28, 2024 - Nov 5, 2024
This workshop is dedicated to understanding the impacts of traumatic events and how to best support highly traumatized clients by promoting a climate of awareness, safety, trust, collaboration and control.
Fundamentals of Transformative Mentoring and Coaching
Nov 7 - 15, 2024
This workshop will enable leaders to gain greater insights into what actions they can take to position their organization as an attractive employer, empower and motivate their teams, promote a learning culture, and build effective relationships with their...
Strong Back and Soft Front: Trauma-Informed Leadership and Skills Workshop
Nov 15, 2024 - Dec 9, 2024
This workshop aims to support those in leadership and supervisory positions by building on their trauma- informed practice, and is focussed on developing a foundation for trauma-informed leadership growth to take place.
Fundamentals of the Internal Review Process and Preparing for Social Benefits Tribunal
Nov 18 - 21, 2024
Learn fundamental tools required to review casefile decisions at Internal Review and to prepare arguments to defend your offices decisions at the Social Benefits Tribunal (SBT).
De-Escalation: Strategies to Manage High Stress Interactions *NEW*
Nov 25 - 26, 2024
Learn founundational tools for intercepting the harsh start-ups while also supporting staff from many departments in reducing the intensity and length of negative interactions across population demographics.
Eligibility Review Officer Core Training
Nov 25 - 29, 2024
This workshop will provide you with guides and tips to conducting an investigation, reviewing the differences between civil, provincial offences and criminal prosecutions, the use of discretion when deciding upon the pursuit of a judicial outcome and...