2019 Policy Conference

Shifting Gears December 3-4, 2019 | Toronto

Thank you to the more than 250 delegates who joined us from across the Province for our sold out two-day conference. 

With a theme of Shifting Gears, our 2019 conference enabled human services leaders, provincial leaders, policy-makers and subject matter experts to take part in important dialogues needed to navigate, shape and collaboratively lead our sector through the next phase in its ongoing evolution.

The two-day program featured key updates from the Province, in-depth breakouts on emerging policy trends, and valuable opportunities to connect and take stock with other human services leaders.


  • An opening address from the Honourable Steve Clark, Ontario's Minister of Municipal Affairs and Housing

  • A fireside chat featuring five ADMs and one Director from five provincial ministries

  • An update on mental health and addictions from Ragaven Sabaratnam, Director of Mental Health and Addiction Programs with the Ontario Ministry of Health 

  • An engaging panel discussion on the State of Social Policy, featuring policy experts from AMO, Maytree, St. Michaels Hospital and the University of Toronto

  • Five facilitated "think tanks" for delegates to engage on key pressure points for our sector, from budget planning and finding efficiencies, to managing human resources challenges and serving hard-to-reach clients

  • In-depth breakout sessions on key topics like commissioning, data-driven services, human services integration, innovative partnerships, community safety and well-being planning, and more

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